Cookie Policy

Last Updated: March 14, 2025

This Cookie Policy explains how SolarSaver ("we," "our," or "us") uses cookies and similar technologies on our website, applications, and services (collectively, the "Services"). This Cookie Policy should be read alongside our Privacy Policy, which explains how we use personal information.

1. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements that you visit. They are used to remember your preferences, maintain your session, and provide us with information about how you use our Services.

In addition to cookies, we may use other technologies for similar purposes:

There are several types of cookies:

2. How We Use Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the Services to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the Services function.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Services by providing information about the areas visited, the time spent on the Services, and any issues encountered. This helps us improve the performance of our Services.

2.3 Functionality Cookies

These cookies allow our Services to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

In accordance with emerging state privacy laws, including those in New Jersey, we obtain affirmative consent from users between 13-17 years old before processing their data for targeted advertising purposes.

2.5 Social Media Cookies

These cookies are set by social media services that we have added to the Services to enable you to share our content with your friends and networks. They can track your browser across other sites and build a profile of your interests, which may impact the content and messages you see on other websites you visit.

3. Specific Cookies and Similar Technologies We Use

Below is a detailed list of the cookies and similar technologies we use on our Services:

Name Type Provider Purpose Duration
sessionId Essential SolarSaver Maintains your session while using our Services Session
authToken Essential SolarSaver Authenticates your identity on our Services 2 weeks
cookieConsent Essential SolarSaver Records your cookie preferences 1 year
_ga Performance Google Analytics Used by Google Analytics to distinguish users 2 years
_gid Performance Google Analytics Used by Google Analytics to distinguish users 24 hours
_hjid Performance Hotjar Set by Hotjar to identify a new user's first session 1 year
_hjSessionUser Performance Hotjar Set by Hotjar to identify the same user across visits 1 year
userPreferences Functionality SolarSaver Remembers your preferences and settings 1 year
recentlyViewed Functionality SolarSaver Tracks properties you've recently viewed 30 days
_fbp Advertising Facebook Used by Facebook to deliver advertisements 90 days
_tt_enable_cookie Advertising TikTok Used by TikTok to deliver advertisements 1 year
_session_id Essential SolarSaver Prevents cross-site request forgery (CSRF) Session

4. Third-Party Services

We use the following third-party services that may set cookies or use similar tracking technologies on your device:

In accordance with applicable data privacy laws, we ensure that all third-party services process data in compliance with relevant regulations. We conduct periodic reviews of our third-party services and their data processing practices.

5. Privacy Choices and Controls

Most web browsers allow you to manage your cookie preferences. You can:

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our Services, and some features may not function properly.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5.1 Global Privacy Controls

We honor Global Privacy Control (GPC) signals. If your browser or device sends a GPC signal, we will automatically treat it as a valid request to opt out of the sale or sharing of your personal information and targeted advertising, as defined under applicable state privacy laws.

5.2 Browser-Level Controls

Modern browsers provide increased privacy features that allow you to control tracking:

We respect these browser-level controls when they are enabled.

6. Cookie Management Tool

We provide a cookie management tool that allows you to customize your cookie preferences for our Services. When you first visit our Services, you will be presented with a cookie banner that allows you to accept or customize your cookie settings.

Our cookie consent banner is designed to be user-friendly and transparent, providing clear information about the categories of cookies we use and their purposes.

You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

7. Do Not Track and Enhanced Privacy Controls

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Services now honor Do Not Track signals from browsers with this feature enabled, treating these signals as requests to opt out of targeted advertising and profiling.

In addition to honoring Do Not Track signals, we also respect other enhanced privacy controls including:

8. Specific Categories of Tracking Technologies

8.1 Session Replay Technologies

We use session replay technologies to record interactions with our Services to improve user experience. These technologies record mouse movements, clicks, page navigation, and form interactions, but we have configured them to automatically redact sensitive information such as payment details, passwords, and personally identifiable information.

8.2 Device Fingerprinting

We use device fingerprinting in a limited capacity for fraud prevention and security purposes. This technology creates a profile of your device's attributes to identify potential fraudulent activity. We do not use device fingerprinting for advertising purposes without your explicit consent.

8.3 Cross-site Tracking

Some of our third-party partners may engage in cross-site tracking for advertising purposes. You can opt out of this tracking through our cookie management tool or by enabling privacy controls in your browser.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, our business practices, or for other reasons. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this Cookie Policy.

10. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

SolarSaver
Email: privacy@solarsaver.com
Privacy Officer: privacy-officer@solarsaver.com
Toll-free: [Your Toll-Free Number]
Address: [Your Company Address]